Found Cultural in the category of Health & Safety Courses.
Difficult conversations. How can you prepare? Performance management and communicating bad news such as redundancies. Learn how emotional intelligence can impact effective communication, and can help you to navigate conflict. We explore how to thoroughly prepare and plan for difficult conversations and delve into the cultural aspects which are vital considerations in an increasingly multicultural society.
Course Lessons, Cultural Menu: The Impacts of Difficult Conversations, Preparation & Planning for Difficult Conversations, Effective Communication Strategies, Emotional Intelligence, Navigating Conflict during Difficult Conversations, cultural Considerations
Cultural Related Tags: emotional intelligence, performance, management, cultural, conflict, preparation, planning, supervisor, manager, team leader, director, stress, team, challenging conversations, communication, active listening, behaviours, popular, level 3,
Read more about Challenging Management Conversations Course...
Found Cultural in the category of Medical & Care Courses.
Understand the welfare of children and young people. Types of abuse, exploitation, Preventing Radicalisation, sources of stress, social exclusion and the effects of poverty are explained in addition to DBS Checks (Disclosure & Barring Service).
Course Lessons, Cultural Menu: Introduction and Legislation, The Impact of Maltreatment, Types of Abuse, Fabricated or Induced Illness (FII), Sources of Stress, Managing Behaviour, Child Protection, Immediate Actions, Communicating, cultural and Religious Backgrounds, Death of a Child, Preventing Radicalisation
Cultural Related Tags: children, young person, child, welfare, stress, safeguarding, abuse, health and safety, exploitation, dbs, crb, prevent, preventing radicalisation, vulnerable, maltreatment, fabricated, induced, illness, FII, behaviour, protection, level 3, award,
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