Emotional Intelligence Training

Found Emotional intelligence in the category of Health & Safety Courses.

Difficult conversations. How can you prepare? Performance management and communicating bad news such as redundancies. Learn how emotional intelligence can impact effective communication, and can help you to navigate conflict. We explore how to thoroughly prepare and plan for difficult conversations and delve into the cultural aspects which are vital considerations in an increasingly multicultural society.

Course Lessons, Emotional intelligence Menu: The Impacts of Difficult Conversations, Preparation & Planning for Difficult Conversations, Effective Communication Strategies, emotional intelligence, Navigating Conflict during Difficult Conversations, Cultural Considerations

Emotional intelligence Related Tags: emotional intelligence, performance, management, cultural, conflict, preparation, planning, supervisor, manager, team leader, director, stress, team, challenging conversations, communication, active listening, behaviours, popular, level 3,

Read more about Challenging Management Conversations Course...